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Need some help SP101 9mm

This is a discussion on Need some help SP101 9mm within the Ruger Double Action forums, part of the Pistol & Revolver Forum category; Originally Posted by Model 52 Per the serial number the revolver shipped in 2014. If I recall correctly I bought it in March or April ...


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Old January 25th, 2020, 06:24 PM   #31
 
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Quote:
Originally Posted by Model 52 View Post
Per the serial number the revolver shipped in 2014. If I recall correctly I bought it in March or April of 2014, and got it back around October or November of 2014. It may have also been March to November 2015.

So, not recent, but not in the distant past either. Unfortunately, Ruger isn't likely to get another chance to see if either their quality or customer service have improved.
Yet here you are on a Ruger fan page. Oy vey.



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Old January 26th, 2020, 04:56 AM   #32
 
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Originally Posted by Donny1 View Post
Hello all!

This is my second Ruger purchase and I'm wondering if it was a mistake. My first Ruger is a 22/45 and it has been trouble free even with customizing and modifications over many thousands of rounds.

The SP101 I purchased from Buds arrived and functioned perfectly but when I cleaned it there was a defect in the barrel, galling in 2 of the rifling groves. Ruger said they could not repair it and sent a replacement. Everything looked great but right away it started malfunctioning.

Either single or double action, sometimes the hammer will not cock all the way back, it goes almost to the back of the frame and stops. At first I thought the ammo was somehow hanging up and jamming the cylinder but now I can reproduce this and I'm realizing that the cylinder IS rotating in to lock up but the hammer does not go back that last 1/4" or so. Once I was able to get it all the way back by jiggling the hammer around but most times you have to release the hammer and start over.

It was doing this every 2-3 loadings. Is this just bad luck? Something that I can fix?

I can work on it as I have build some AR's ground up and worked on many guns, I would hate to have to sent another one back with less than 100 rounds on it.
Quote:
Originally Posted by Smokey Joe View Post
Welcome to the forum from NC. By all means send it back. That gun should not have made it through quality control. You want a new gun to function correctly and I’m sure they will make things right. Sorry that it happened to you but let Ruger fix it.
Ditto all this...and send it back to Ruger CS! It should have never passed Quality Control...but it does happen.
I've had a few dealing with Ruger CS and they were fantastic about making everything right...no complaints about them here!

With an SP101..have you ever considered a do-it-yourself trigger job?
If you take the time to watch the video...it's a fantastic trigger when you get done...literally 'buttery-smooth' is the words I used to describe the results!
MCARBO: https://www.mcarbo.com/ruger-sp101-/...pring-kit.aspx
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Old February 14th, 2020, 05:12 PM   #33
 
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Final update.

The issue has been completely resolved. They took the gun back no questions asked and agreed to send this as a replacement.

https://www.ruger.com/products/pcCar...ets/19117.html

It is awesome, fired 200 rounds the first time out with zero failures.



The guys at my FFL were drooling over the handguard.
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Old Yesterday, 04:29 AM   #34
 
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Donny1. sorry the SP didn't work out for you but happy they stepped up and made you happy with the new firearm
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Originally Posted by Boxwalker View Post
Donny1. sorry the SP didn't work out for you but happy they stepped up and made you happy with the new firearm
Yes, too bad cuz I really wanted it for carry.

But Ruger stepped up big time. Besides the exchange, after sending 2 guns to my FFL they have reimbursed over $100 in transfer fees.
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