Sent my sp101 22lr back to ruger. Can not believe what I got back! - Ruger Forum

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Sent my sp101 22lr back to ruger. Can not believe what I got back!

This is a discussion on Sent my sp101 22lr back to ruger. Can not believe what I got back! within the Ruger Double Action forums, part of the Pistol & Revolver Forum category; About a year ago I sent my sp101 back to ruger because the barrel was not timed correctly. It was way off. I received the ...


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Old May 1st, 2015, 06:09 PM   #1
 
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Sent my sp101 22lr back to ruger. Can not believe what I got back! UPDATE!

About a year ago I sent my sp101 back to ruger because the barrel was not timed correctly. It was way off. I received the revolver back in a timely manner with the barrel timed perfectly. But I was having problems with windage and I always had to fiddle with the rear sight to get the point of impact perfect. I decided to bring it to a gunsmith in my area to have a look at it. In informed me not to shoot the revolver anymore because the barrel was screwed in on an angle. I want to make sure I am describing this correctly as I did not take any pictures of this problem. Picture the front of the cylinder frame where the barrel screws into the the revolver. This should be cut at a 90 degree angle. On my gun it was not. So if you put a straight edge against the cylinder the gap between the barrel and the straight edge was larger at the frame than at the tip of the barrel. I could not believe I never noticed it before. So back to ruger it went. I received a call from ruger customer service stating they were going to send me a completely new revolver as the other was unrepairable. I went to my dealer today to pick it up. I brought it home and was taken back by what I received. First the barrel is not correctly timed. So I am back to square one with that problem. The finish on this gun is none existent. The cylinder flutes look like they were cut with a dremel and finished with 80 grit sand paper. There are sharp edges everywhere, even on the trigger guard. The front sight base and the small top rib on the barrel looks and feels like it was finished with 80 grit also. The cylinder release button is very gritty and hard to actuate. This has got to be the worst ruger I have ever laid hands on. Looks like I am calling ruger on monday. This time I will be getting a refund. I will be posting pictures as soon as I figure out how to do so.
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Old May 1st, 2015, 06:13 PM   #2
 
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Oh I forgot to mention I am new to the forum. I was so disappointed in this revolver I felt compelled to post my experience here.
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Old May 1st, 2015, 06:26 PM   #3
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This is what happens when gun makers are having a hard time keeping up with demand. Since the gun buying just recently peaked, we may start seeing better quality control on the guns being sent out.
The best way to send the message to them about quality control is making them repair the gun on their dime or stop buying their products until they decide to put out a better finished product.
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Old May 1st, 2015, 06:44 PM   #4
 
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Next time I buy a ruger I will go over it with a fine tooth comb. I think there should be one speed for building a firearm of any kind. That is the speed to do it right. If your going to put out a gun looking like this it is just wrong.
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Old May 1st, 2015, 07:11 PM   #5
 
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Quote:
Originally Posted by jmancuso123 View Post
Next time I buy a ruger I will go over it with a fine tooth comb. I think there should be one speed for building a firearm of any kind. That is the speed to do it right. If your going to put out a gun looking like this it is just wrong.
ah, buying something or taking owner ship of anything without looking it over to begin with is a rather questionable practice to begin with.
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Old May 1st, 2015, 07:40 PM   #6
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jman, would like to take a look but am not able to download the pics -is the dealer willing to help you out at all?

I bought a new sp101 357 about three weeks ago-manufactured very late in '14, the fit/finish is quite good-some machining marks on the inside but not bad at all-sorry to hear of your experience.
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Old May 1st, 2015, 07:52 PM   #7
 
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I am not defending Ruger here in the least. Just making a few observations on gun manufacturing in general these days and what I see in your pictures.

First, Rugers are priced were they are because they are NOT finely fitted / finished firearms. The days of where every firearm assembler was basically a gunsmith hand fitting parts until the "best of all worlds" was achieved is gone. Today's firearm assemblers are much like folks assembling lawn furniture or rice cookers or any mass produced product you can think of. You pick up parts out of a bin and put them together - it may work it may not. It's not your job to make the best of whatever you are making - it's your job to take parts out of a bin and assemble them.

There are some firearm manufacturers that produce a more fitted and finely finished product than today's Ruger, but they charge more for their product. Sometime considerably more.

The machining marks (at least how they show up in your pictures) are typical of what I see on today's Ruger products. The gun is polished "as a whole" - the flutes on the cylinder as well as the inside area of the crane is never polished. The finish you get in these area is what comes out of the last machining station it saw.

Your barrel alignment, at least in the picture, does not like that bad. Have you shoot it? How does it shot at 50 feet?

Ruger are well known for their sharp edges everywhere. Some of them can even draw blood! I would count on spending some time on any new Ruger disassembling it, cleaning the debris out of the "innards" and knocking the sharp edges down with some fine sandpaper or a fine stone. Again, this is something a gun maker could be doing, but he cannot do it and charge what Ruger does for their guns. You get what you are willing to pay for.

Again, not defending Ruger. Just saying that they produce a product at a particular price point. You purchase it at a particular price point and you need to be prepared to do a little (a lot?) of the final fitting and finishing yourself to achieve "perfection".

You, as the consumer, get to be the final inspector and decide whether you are happy with the product or not. But with firearms you need to do that inspection before you take delivery.

As you have seen, every time you send a gun back to a manufacturer's service department, you are rolling the dice. You may get your gun back working perfectly but with a half-dozen new scratches. Or you may get a brand new gun with it's own set of problems.

I am not saying you (or any of us) should take whatever poorly finished product Ruger (or any others) are putting out. But we need to be aware we are the final inspector, and in some cases, the final assembly fitter and finisher.
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Old May 1st, 2015, 08:34 PM   #8
 
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Keep up with demand........my A$$ this type of crap is going on with Ruger is putting mud in Rugers face. Where is the CS any more and actually take pride in what they put out!!!
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Old May 1st, 2015, 09:09 PM   #9
 
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I see a number of individuals, not only on this thread, stating that you get what you pay for at this price. Also on barrel timing issues " oh its not that bad ". Older rugers had way better and consistent fit and finish and they were offered at reasonable prices just as the new guns are. So why the dip in quality? As long as people have attitudes like " you get what you pay for " and " its not that bad " the factory will continue to produce trash like this one. Sharp edges on a guns trigger guard is unacceptable. Ruger is overly worried about you shooting yourself and go to extreme lengths to cover there butts legally( read the manual, loaded chamber indicators, redesigning models like the blackhawk) but they are not worried about you slicing your hand open. Thats crazy. I am perfectly capable of fixing all these cosmetic problems but I should not have to. As for not inspecting guns at the time of purchase. It does not bother me to send a firearm back to the manufacture. I do not mind buying a gun that has minor problems and sending to back for repair. I believe a lot of individuals buy gun with problems and are oblivious to them. Some one needs to call them on there bad practices. So I will do it. The revolver that this one replaced had a very good finish. One does not have to be an expert gunsmith to smooth surfaces or finish brush a gun. They just need to be trained well, and that is something I believe ruger is not doing.
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Old May 1st, 2015, 09:11 PM   #10
 
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I also own other ruger revolvers that have way better fit and finish than this. If I scratch the cylinder flutes with my finger nail it will wear them down!

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Old May 1st, 2015, 09:35 PM   #11
 
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What we are seeing here is Ruger's effort to crank out firearms and still keep them at a $5-600 price point, for the revolvers. I think the .22 SP's took the brunt of the QC drop because .22 revolvers are in high demand, because even though hard to find .22 is still the cheapest option for plinking.


I recently bought a new .22 SP101 and it has an overclocked barrel, but it hits dead on with the rear sight centered. I feel this may be Ruger's effort to "zero" these guns, so the owner doesn't have half the rear sight blade hanging off the gun. The gun is not cosmetically perfect but it works so I'm not messing with it.

I also bought a NIB 1751 .38 GP100 and the b/c gap is .002. A shipping label is sitting in my download file right now, as soon as I can get my printer working the 1751 is going back to Ruger, since it can't fire 8 rounds without locking up solid. On the other side of the coin, I bought a 4" .38 GP100 from the same group of the recent .38's sold by Davidson's that has an action and accuracy to rival a S&W from the 1930's......so you just never know.

I think QC has taken a nosedive all across the board with every US gun maker, after we went through Gun Buying Panic Part 1 and 2, demand for guns skyrocketed and gunmakers were guilty of shipping guns that shouldn't have made it out the door.

I would keep sending that .22 SP back until it's right, and not pay a dime for shipping.

I feel Ruger revolver fans are soon going to see the same type of thing you hear from S&W people, to "buy an older one" and we'll see prices for pre-2000's Ruger wheelguns go higher than new ones.
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Old May 1st, 2015, 11:06 PM   #12
 
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........................


I feel Ruger revolver fans are soon going to see the same type of thing you hear from S&W people, to "buy an older one" and we'll see prices for pre-2000's Ruger wheelguns go higher than new ones.
^^^^^^^^^^^
The above statement could not be truer. My last 2 new Ruger purchases had to go back. I'm done buying new of any brand.

The prices on the older guns is already rising quickly. Six Series short barrels are demanding prices approaching Smiths. My last 2 purchases have been Six Series. Fit and finish on todays new offerings doesn't come close to these old models. My advice is buy old while still reasonable.
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Old May 2nd, 2015, 12:09 AM   #13
 
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And people thought I was a fool 3 years ago for trading a like new Gen 3 Glock 17 even up for a 2 3/4" stainless Speed Six in perfect mechanical condition with some cosmetic "warts"........I think now I got the better end of the deal.

I honestly prefer the GP100's for shooting, with their crane lock and more positive trigger return.

I have to say that of all the GP100's I own, my 5 best shooting examples are from all across the board........my 1989 4",1994 4" .38 fixed sight, 2008 6", 2012 4" .357 and 2014 4" .38. All of mine are good, but these are just extra good

One "lemon" as I mentioned above, in my last post, that "should" be easily fixed by Ruger at no cost to me........not a bad track record for over a dozen GP's.

I think Ruger has pushed out a few turds of late, but hopefully there just going through a phase of rushed production and they will get back to making them better than ever. Plenty of people still bash Ruger because of a few Redhawks blowing off barrels, and some Mini-14's that made it out without being proofed......

To be fair my Dad paid $1100 for a brand new S&W PC 629 PC that came with an action full of graphite to mask a misfitted hammer block. The gun worked fine as new, I took the sideplate off for him and cleaned out the action of what I thought was shipping grease.....afterwards the gun bound up. I found out the hammer block was too tight. It must have bound up at the factory (The Performance Center no less) and instead of looking for the issue the tech filled the gun with graphite and threw it in the box. Absolutely disgusting that a gun that costs as much as a used car would be treated like something I would expect out of a shade tree gunsmith. EMails to S&W about my displeasure went unanswered. I paid $5 for an older forged hammer block and the gun works fine now. So, I had to repair my Dad's expensive S&W myself. Some S&W fans act as is the Performance Center is a golden palace of gun making and that PC stamp on the left side is some kind of holy mark of goodness......

I have a S&W 581 made in 1985 with a canted barrel, a 1978 Model 64 that rubs the cylinder face on the forcing cone when the cylinder is closed, and a 1993 Taurus M80 that is absolutely perfect. A S&W 10-8 that shoots like a match revolver, and a 1934 production (from the supposed Golden inter war era) Colt Police Positive .38 that won't hit a piece of printer paper at 10 yards, you have to aim 6" to the right to hit anything. Each gun is an individual.

I have a brand new Redhawk Kodiak backpacker on the way, fingers crossed it's a good one.......that will make my 10th Ruger purchased brand new, 6 of those being revolvers in the past 4 years. Most of the revolvers I want right now are new Rugers, including a Match Champion, WC GP, WC SP, and a .327 SP101 4". The only non Ruger I want is a Magnum Research 45-70 BFR, just because.....

I wasn't 100% overjoyed with my .22 SP101 but I haven't had a chance to really wring it out yet either. The canted barrel and cosmetic blems are a negative, as well as the roughness in the cylinder locking back into the frame, it just feels a bit "tight". The pluses are a nice DA pull given the heavy springs, and from my informal test firing seems accurate and reliable.

Last edited by ExArmy11b; May 2nd, 2015 at 12:24 AM.
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Old May 2nd, 2015, 03:16 AM   #14
 
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Well, I hope getting your money refunded is a painless effort.

I've owned several Ruger handguns and have come to a conclusion regarding the barrels being canted to the left or right. I have found none to be absolutely perfect while most were close and you had to study the joint of the squared off top of the barrel to the top of the frame before you could see indeed they were at a slight angle. On one, it was way off and I returned it to Ruger who fixed it in a very reasonable amount of time.

If you assume a 28 TPI tread count, a one degree error is represented by 0.0001" error in one of the mating surfaces, roughly. With a 20 TPI, one degree is represented by 0.00014" thickness. With 16 TPI it works out to be about 0.00017". That's a pretty small tolerance dimension and it's obvious to me why they aren't perfect.

Back to my revolvers now, after I realized the barrel on one was really off a lot, I inspected them all very closely and with great concern. I realized that while all were close, none were perfect.

On your finish issues, I have noticed the machining on my trigger guards wasn't very pretty at all and detracts from the finished appearance of the revolver but functionally it works.
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Old May 2nd, 2015, 03:18 AM   #15
 
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I'd demand my money back too......................poor quality control!
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