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Ruger Red Label problem and fix !!!

This is a discussion on Ruger Red Label problem and fix !!! within the Ruger Shotguns forums, part of the Rifle & Shotgun Forum category; I bought a new model Red Label when they first came out about 2 years ago. I use it for skeet and sporting clays and ...


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Old May 19th, 2016, 03:55 PM   #1
 
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Ruger Red Label problem and fix !!!

I bought a new model Red Label when they first came out about 2 years ago. I use it for skeet and sporting clays and had a ton of rounds through it. The bottom ejector would let shells slip below it if you weren't careful. I called Ruger, they sent me a shipping label. It's now about a week later and I received a phone call stating they can't repair it, so they are sending me a brand new one. I am almost happy to have a problem to be treated so well. The same day I shipped a SW victory back for light strikes, they sent me a shipping label too. I haven't heard anything about it as of yet. A couple years ago, I had to turn in my man card when I couldn't reassemble a Blackhawk Ruger paid for shipping both ways and said no problem, thanks for calling.

IMHO Ruger has the best customer service period !!!



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Old May 20th, 2016, 05:07 AM   #2
 
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thats great hope you enjoy the new one
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Old May 20th, 2016, 05:12 AM   #3
 
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Petrol and Powder will become famous soon enoughPetrol and Powder will become famous soon enough
Ruger is top notch in terms of service.
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Old May 21st, 2016, 04:42 AM   #4
 
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Thumbs up

The best.
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Old May 25th, 2016, 06:57 PM   #5
 
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Just an update. My new Red Label showed up at my LGS. They gave me a new set of chokes, a case and included the 2 skeet chokes I left in the gun when I sent it back. They even mailed back the white bead I had installed. So now I have 2 of everything. I have another shotgun that fits in it nice. That's above and behind what I expected.
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Old August 31st, 2016, 04:12 PM   #6
 
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I have been thinking of buying a Ruger Red Label O/U 12 Ga for double trap and single trap. Your thoughts and comments would be helpful. Thanks
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Old August 31st, 2016, 06:17 PM   #7
 
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bwinters is a name known to allbwinters is a name known to allbwinters is a name known to allbwinters is a name known to allbwinters is a name known to allbwinters is a name known to all
Ruger customer service is top notch.
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Old January 1st, 2017, 09:01 AM   #8
 
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Rugers customer service is top notch.
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