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This is a discussion on Ruger CS within the Ruger Semi-Auto forums, part of the Rifle & Shotgun Forum category; Can't beat Ruger CS. Ordered some parts. On one item, what they shipped was the wrong part. Very similar name, easy mistake to make. So ...


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Old March 4th, 2017, 05:00 AM   #1
 
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Ruger CS

Can't beat Ruger CS.

Ordered some parts. On one item, what they shipped was the wrong part. Very similar name, easy mistake to make. So I called, said I did not mind paying for what they shipped as I would keep them as spares. But did need to buy the correct parts.

They are sending the correct parts at absolutely no charge. Yep, completely free. Can't beat that.



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Old March 4th, 2017, 05:27 AM   #2
 
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The best. Period.
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Old March 4th, 2017, 05:39 AM   #3
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Ditto. Never had a bad experience with Ruger CS.
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Old March 4th, 2017, 06:35 AM   #4
 
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Your luck ir good!
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Old March 12th, 2017, 06:11 PM   #5
 
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shipped my 20 year old P944 to them for service a few months back...they had the parts I needed, they fixed the gun, test fired 20 rounds of ammo , cleaned the gun, shipped it back to me in 7 days.......no charge!
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Old March 13th, 2017, 03:08 PM   #6
 
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I hope they are that fast with my brand new AR-556 that had to go back last week! They received it on UPS today, so we will see.
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Old March 13th, 2017, 04:03 PM   #7
 
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over 40 years of shooting I have dealt with customer service from ruger colt smith beretta glock remington winchester and several others and no one is better than ruger.
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