Hello All , I need help
Currently I am so disappointed in Ruger I had to join a forum just to vent. If nothing else to seek sound reasoning to console my broken heart. I have been a diehard Ruger fan all of my life. Owning countless rim and center fire products. I have stood up for Ruger arguing until I was blue in the face about the fine American quality which Ruger once possessed. Which brings to where I am now. I purchased a new MKIII 22/45 a while back. It has been in the safe a year or so. A friend wanted to go practice so I grabbed it as well as a couple others. I was bragging to my bud about this virgin 22 that I had, that needed to be shot. I loaded up, first shot it did not eject. I unloaded, bolt back discovered to the shell to still be in chamber. I popped it out with a screwdriver, changed ammo and repeated with the same result. This time the shell was really stuck. After we enjoyed our shooting adventure and I endured the jabbing about my fine "virgin 22". I took the MKIII back to my office where I was overcome with curiosity, so I started to inspect the 22. I discovered a heavy dent on the back of the barrel, (Don’t get ahead of me; I know the gears are turning). So this indention has caused the bore of the barrel to be smaller wherein not allowing the shell to eject. I disassemble the pistol per the guidelines set forth in the manufactures service instructions. Nothing really looked out of place, so I snagged a MKII and compared the two. That’s right you got it, not only was the firing limit pin out of place, it was out of the gun, missing. One which was never disassembled before that moment mind you. So, I open up the test shell which comes with a new pistol and it shows the same scoring that the other spent shells have shown. That would suggest to me that the pistol was that way at the factory. I called up Ruger and the lady on the other end was great, emailed an ups label and I shipped that day. All was fine and dandy until today. I received a call from Ruger, the one in AZ, informing me that the gun was useless due to the firing pin hitting the barrel. My options are to buy a new gun from them for $270 or receive my old one back, broken. I was floored, as I am right now, still floored. I explained it was brand new; I was told sorry it can’t be fixed and per his supervisors instructions those are my only options. I explained the test shell; he said that was not possible. I said just send it back, because I wont spend another dime with a company that won’t stand behind their product. So I hung up, been in a daze the rest of the day. I have been let down by somebody I thought I could depend on. Am in the wrong? Should I just suck it up and move on? I hate to wander aimlessly forum to forum looking for answers that may never reveal themselves. If I drank I would. What should I do now? Sorry to stink up the forum with such a negative issue, I had no other place to go. I don’t think the guys at the Dodge diesel forum would understand. By the way that is where Goatjunkie – (Dodgelover) came from, I somehow ended up with 4 goats at once.
Currently I am so disappointed in Ruger I had to join a forum just to vent. If nothing else to seek sound reasoning to console my broken heart. I have been a diehard Ruger fan all of my life. Owning countless rim and center fire products. I have stood up for Ruger arguing until I was blue in the face about the fine American quality which Ruger once possessed. Which brings to where I am now. I purchased a new MKIII 22/45 a while back. It has been in the safe a year or so. A friend wanted to go practice so I grabbed it as well as a couple others. I was bragging to my bud about this virgin 22 that I had, that needed to be shot. I loaded up, first shot it did not eject. I unloaded, bolt back discovered to the shell to still be in chamber. I popped it out with a screwdriver, changed ammo and repeated with the same result. This time the shell was really stuck. After we enjoyed our shooting adventure and I endured the jabbing about my fine "virgin 22". I took the MKIII back to my office where I was overcome with curiosity, so I started to inspect the 22. I discovered a heavy dent on the back of the barrel, (Don’t get ahead of me; I know the gears are turning). So this indention has caused the bore of the barrel to be smaller wherein not allowing the shell to eject. I disassemble the pistol per the guidelines set forth in the manufactures service instructions. Nothing really looked out of place, so I snagged a MKII and compared the two. That’s right you got it, not only was the firing limit pin out of place, it was out of the gun, missing. One which was never disassembled before that moment mind you. So, I open up the test shell which comes with a new pistol and it shows the same scoring that the other spent shells have shown. That would suggest to me that the pistol was that way at the factory. I called up Ruger and the lady on the other end was great, emailed an ups label and I shipped that day. All was fine and dandy until today. I received a call from Ruger, the one in AZ, informing me that the gun was useless due to the firing pin hitting the barrel. My options are to buy a new gun from them for $270 or receive my old one back, broken. I was floored, as I am right now, still floored. I explained it was brand new; I was told sorry it can’t be fixed and per his supervisors instructions those are my only options. I explained the test shell; he said that was not possible. I said just send it back, because I wont spend another dime with a company that won’t stand behind their product. So I hung up, been in a daze the rest of the day. I have been let down by somebody I thought I could depend on. Am in the wrong? Should I just suck it up and move on? I hate to wander aimlessly forum to forum looking for answers that may never reveal themselves. If I drank I would. What should I do now? Sorry to stink up the forum with such a negative issue, I had no other place to go. I don’t think the guys at the Dodge diesel forum would understand. By the way that is where Goatjunkie – (Dodgelover) came from, I somehow ended up with 4 goats at once.