My LCR-22 could be on Mars (2 threads with answer)

[bearcatter]

Originally Posted by Erich

That is a disheartening resolution to your saga. I've been very happy with my Rugers thus far, but this thread has given me some pause on the LCR-22 that I was thinking about picking up just for fun.

Originally Posted by Jack D

I have ~1000 rounds through mine now and those "star" marks have not gotten any worse. And I don't expect them to.

Bearcatter got a bad one, no doubt. Not sure I would judge Ruger on one bad case, however.

I don't know, some marks are apparently okay, some aren't. I noticed that the lockpin bushing in my frame was set below the aluminum surface, which would let the star dig in pretty far. Like any gun, some slip by with problems, most are okay. I'll believe that the new one will have been checked very thoroughly before I see it. They know I'm steamed.

[Jack D]

Originally Posted by bearcatter

I don't know, some marks are apparently okay, some aren't. I noticed that the lockpin bushing in my frame was set below the aluminum surface, which would let the star dig in pretty far. Like any gun, some slip by with problems, most are okay. I'll believe that the new one will have been checked very thoroughly before I see it. They know I'm steamed.

I'm betting you'll get one of their best. I think you'll like it. My son got a new GP100 and it wouldn't fire a full cylinder before it locked up. It went back and when it was returned, it was very smooth and hasn't missed a lick since.

It is disturbing that so many have to go back for repairs....and it doesn't seem to be just the new models. Is Ruger having growing pains? Or is the union (if they have one) about to call a strike?

[blbolin]

Originally Posted by bearcatter

I sent my LCR-22 to Ruger eleven days ago. There are other threads here you've seen.

Ruger finally called this morning to let me know it's not repairable, and they will send me a replacement in about two weeks!!!!

They are in the middle of the factory that makes them................ I do not understand two weeks, I told her so. She said there is some paper work involved. I stayed polite, but thinking that two weeks worth of paperwork would fill a filing cabinet.

Plus I have to drive about 25 miles to pick it up at the nearest FFL that will do this, and wait to be reimbursed for that fee. The BATFE regs say that's not necessary for an exact replacement. I told her that, also.

I knew this would likely be the last Ruger my budget could stand for a good while, but if their CS stays like this it will be my last Ruger, period. A month to look at and replace a gun is pretty poor. It had better be the best LCR-22 Ruger will ever produce.

Time to "Tell The CEO".

Ruger should UPS LCR directly to you, but someone has to be there to sign for it, doesn't have to go through a dealer.
Interesting that they will replace you LCR for the "star marks" when every LCR I have seen, even new in dealers has already started getting them. Like I said everyone at our gun club who has one also has the same marks that you pictured and is on mine. i guess that most owners are considering this normal wear on the paint and aluminum frame.
At least yours doesn't sound like it had all the mechanical problems that mine has had. Now, already after just two shooting sessions after being repaired the cylinder release is starting to feel funny again, even after cleaning and lubrication. The cylinder release button now is so hard to push it hurts your finger to get the cylinder open and my wife can't even get it open.
I don't like the "star marks" and feel that it is bad engineering, but I still believe that every LCR .22 will get them after use.
One thing I would at least like my LCR .22 to work correctly for the over $400.00 I paid for it.
If you search the internet it seems like many LCR .22s sure must have a lot of varied problems, mine has and at least most sites seem to indicate that.

[bearcatter]

Originally Posted by blbolin

Ruger should UPS LCR directly to you, but someone has to be there to sign for it, doesn't have to go through a dealer.
Interesting that they will replace you LCR for the "star marks" when every LCR I have seen, even new in dealers has already started getting them............At least yours doesn't sound like it had all the mechanical problems that mine has had. Now, already after just two shooting sessions after being repaired the cylinder release is starting to feel funny again......I don't like the "star marks" and feel that it is bad engineering, but I still believe that every LCR .22 will get them after use.............

Ruger rep told me their legal dept. says they have to ship new serials to FFL. Maybe the legal dept. needs as much help as QC and CS does.

The marks do seem to be common, my replacement is maybe due to how deep and why. My "research" indicates that S&W aluminum J-frames get them, too.

As far as mechanical problems, I never shot mine, so it may have also had the cylinder binding and other problems. I never got to find out. The cylinder latch on mine was okay, I had not heard that was a problem before.

I don't know if it is an engineering problem, or just rushed production. I bought the 22 based on having the 357, which is problem free so far with 100 rounds through it. It has the stainless frame though, so maybe the 22 should have been stainless, too. That would have eliminated my star mark problem. I would have liked stainless better, too, even adding a few ounces to the weight.

I would have preferred a totally stainless .22 snubbie, but only Taurus and Charter make one. To think I stayed away from them because of their QC and CS issues............

[blbolin]

I stand corrected then on the new gun return.
I hope your LCR .22 is OK when you get it. I could live with the "star" markings but I am disappointed with all the other problems I am having with our LCR .22. Almost everytime I shoot it it seems to develope something. If I had purchased some off brand .22 revolver I thought I might expect this, but I never had any problems with any Ruger I had purchased before. I bought it because we had no problems with our LCR .38 and really liked it.
My wife says she can't even open the cylinder again, I have to push on the cylinder release button so hard to open that after several times your thumb hurts. She wants to send it back to Ruger, I wouldn't mind if they would just replace the whole gun, but I don't want to make this a monthly occurance with this gun.

[blbolin]

Ruger said to send my LCR .22 back again. I am happy with their efforts and I sure hope they can get working correctly for more than a few rounds fired. If they can't fix it to be reliable I wish they would just replace it with a new one that worked correctly.

[bearcatter]

Originally Posted by blbolin

Ruger said to send my LCR .22 back again. I am happy with their efforts and I sure hope they can get working correctly for more than a few rounds fired. If they can't fix it to be reliable I wish they would just replace it with a new one that worked correctly.

I wish you the best results on yours. No word on mine since Friday, probably not until it's shipped.

I think with mine, I got caught between production runs is what caused the extra wait. Ruger may have underestimated the returns on the LCR-22 and ran out of factory stock. My replacement may not even be built yet.

I originally thought three weeks was plenty of time to have a good LCR-22 again. I set up this holiday weekend with some vacation time to make it five days, especially for going shooting............. ..........I can't cancel it, so that was a lot of my disappointment over the wait becoming so long. My remaining PTO is set for Christmas time.

[Bullseye]

Even though Federal Law doesn't require it, some states do, as a result Ruger just ships the new replacements to the highest standard to ensure compliance in all States. Much easier for them and less likeliness of running afoul of a State's Law by mistake.

Hopefully you all will get your replacements soon and be back out on the range.

R,
Bullseye

[bearcatter]

Minor update on my LCR-22:

Ruger called on the 24th, had determined it wasn't repairable, and had "ordered" (?) a replacement on the 23rd. From where? Down the hall? Was told I would get it within two weeks.

Tomorrow makes two weeks, so I called out of curiosity. Was told they showed nothing new, and I would probably get it next week, unless the production cycle made it later. She didn't know about that. I think she should have, instead of guessing?

Ruger CS is sure not what it used to be...........

[blbolin]

Originally Posted by bearcatter

Minor update on my LCR-22:

Ruger called on the 24th, had determined it wasn't repairable, and had "ordered" (?) a replacement on the 23rd. From where? Down the hall? Was told I would get it within two weeks.

Tomorrow makes two weeks, so I called out of curiosity. Was told they showed nothing new, and I would probably get it next week, unless the production cycle made it later. She didn't know about that. I think she should have, instead of guessing?

Ruger CS is sure not what it used to be...........

I just received a call from Ruger today and they also determined that my LCR .22 was not repairable after many problems and parts replaced and two trips back to them. They are sending a totally new replacement LCR .22.
I am pleased with Ruger's efforts to get everything right.

[JimB120]

C'mon guys! Ruger has already made a million guns this year. Didn't you see the celebration!?!

Sure parts are falling off and binding up, but they've sold 1,000,000,000 guns!!!! Shareholders are happy.

Now you want them to repair the bad ones and do it quickly and effectively just to keep the customers happy?!? That's just unreasonable.

[bearcatter]

Originally Posted by JimB120

C'mon guys! Ruger has already made a million guns this year. Didn't you see the celebration!?!

Sure parts are falling off and binding up, but they've sold 1,000,000,000 guns!!!! Shareholders are happy.

Now you want them to repair the bad ones and do it quickly and effectively just to keep the customers happy?!? That's just unreasonable.

Nine zeroes is a billion. I would like to see Ruger get returns back to averaging two weeks, like it used to be.

Mine was shipped yesterday, Second Day Air, so it will be at my dealer tomorrow. Goes to the range this weekend.

If it's good, and the FFL fee refund isn't too slow, I'll feel a bit better toward Ruger.

[Jack D]

Ruger called me yesterday. Wife took the call. Said they received it and it is in for repairs. Now, the waiting begins.

[blbolin]

So far , I can't complain about Ruger service. they have made a good effort to get my LCR 22 fixed. They have picked up the tab and kept me well informed of whats happening. After several attempts to fix my LCR .22s problem they offered me a brand new one. No, I don't like that my LCR .22 had problems, but I also have bought four or five other Rugers in the last year which have been flawless. I am sure that any manufacturer will eventually have some problem item, so far Ruger has stepped up to the plate to make things right and they will get my continued support.
I am glad that Ruger has sold one million firearms so far this year, it shows that Americans still support the right to bear arms and wish to do so.

[bearcatter]

Originally Posted by blbolin

So far , I can't complain about Ruger service. they have made a good effort to get my LCR 22 fixed. They have picked up the tab and kept me well informed of whats happening. After several attempts to fix my LCR .22s problem they offered me a brand new one. No, I don't like that my LCR .22 had problems, but I also have bought four or five other Rugers in the last year which have been flawless. I am sure that any manufacturer will eventually have some problem item, so far Ruger has stepped up to the plate to make things right and they will get my continued support.
I am glad that Ruger has sold one million firearms so far this year, it shows that Americans still support the right to bear arms and wish to do so.

Ruger will stay my number one choice in firearms, and the one I'll recommend to others. Every maker has had a learning curve, adjusting to high demand.

One thing good Nobama has done, is to guarantee any invader would meet extremely well armed resistance from our populace!