EYAKER

Well....Needless to say I am a little upset with Ruger.

I anxiously awaited the return of my SR22, as I had heard of so many great things about Ruger and how wonderful the customer service was. Calling people to let them know their firearm was well received, apologies for their problems, etc.

I opened up my box to find someones paperwork and not mine. Seriously? I immediately called CS to let them know. So it was indeed my serial number on the firearm, just not my paperwork. Big breath for this anal individual, no problem let it go. (Eric Kimble I have your paperwork) I ask to find out what repairs were done and as they repairs were read back to me there was no indication that anything was looked at in consideration of the guide rod failure. So I field stripped it over the phone to find I had the same failed guide rod. Oh my, now I'm more than a little upset. She told me I would probably have to send it right back in. Really? I had provided a nice letter bullet-ting all of the points needed to be addressed along with a full copy of all the pictures.

I was told I would be called back after they looked into it, but as of right now I am a bit deflated.

Danger

I understand your frustration. From one new SR22 owner to another, you should just relax. It will be worth the frustration. The SR22 is a great pistol.

I have limited experience dealing with Ruger customer service and the few times I needed help it was fast and polite. Maybe they'll send you a hat to make up for the mistake. Good Luck.

EYAKER

Customer service is sending out some replacement parts to me. They also assured me that my serial number was not in the small batch of numbers that had a takedown lever issue. CS stated that I needed to go test fire it soon after I got my parts. I til them that wouldn't be a problem.

gmsoapy

Gald to hear that they have narrowed it down to a group of guns them had gotten bad take down levers. I had the same problem with my first SR22 guide rod. Called CS they sent out two new ones. Haven't had any problems since. I did put an oring it mine and can fell the diff. When I rack the slide back it lands much softer. I don't have any troble getting the slide off. It locks back on an empty mag. Ran about 550 rds of Federal bulk thru it no problems and no wear on the o ring. I don't know if it helps are not. Maybe as they say they had a bad run of levers. Hope they're right as these are great little guns.

AquaHull

It would be nice to be privy to that list of bad lever guns. I still haven't even held one yet. My LGS has 2 coming in this week and 1 is already sold.

AquaHull

Well I went to the local hardware and he had one with a laser for $399.95.
He tossed in a couple of o rings, but I couldn't assemble it correctly.

I can't find the link here to the Walther fix.

AquaHull

120 rounds of Golden and Blazer with no issues, using a "Captive" recoil spring with o ring over.
Without this forum, I wouldn't have known Ruger ships out it's pistol not completely assembled.

Twoboxer

Well, the illustrations and text in the manual should have been your first clue

But that doesn't excuse Ruger for not fully assembling so many pistols.

EYAKER

I received my guide rod and spring finally. I can't really blame ruger for the wait as it was evidently delivered to someone elses house then redelivered to me. So the first thing I noticed when reassembling the gun was that I was having a really hard time getting the slide to go on. Everything seemed OK and looked fine from what I could tell, but it just wouldn't feed on. I finally got it to go on, but disassembled several more times and have the same issue. I don't get it? It will eventually go, but it is like 20 times trying before it will.

So at the range now. First ten rounds, 4 failure to feeds and no hold open on the last round. This was the story for the rest of the day, FTF no hold open. Some mags ran OK but most had some issue at the very least no hold open on the last shot. I was shooting federal 550 bulk which previously this gun ate up and asked for more everytime. I don't get it. On three separate occasions the magazine dropped out while shooting. I know I wasn't hitting the release.

I want to really like this gun, but I am getting frustrated. It should have been flawless out of the factory and definately should have been fixed when I sent it back. So, do I send it back a second time??????

gmsoapy

The link to the Walther to fix is on rimfire cental .com look under Ruger pistols other and look for the thread take down lever failure.

EYAKER

Alright, so I have some news to report.

So after my range test upon receiving my gun back from Ruger I have some findings.

1. New rod and spring to replace damaged one at base of rod.
-new spring is minimum of 1/8" longer than previous spring.
-new spring operation is guessed to me the majority of the failure to feed issues and possibly the hold open issue.
-new spring somehow caused difficulty in reassembly of slide

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2. replacement slide for previous slide damage from rubbing.
-new slide shows exact same damage as previous slide, so slide was replaced, but issue was not resolved and not diagnosed as assumed when documentation was returned stating slide replacement only.
-new slide definitely shows sign of resistance when racking slide, may also be the cause of FTF and hold open issues.



3. magazine retention issue
-magazine does not like to fully seat unless hit a couple of times
-at range magazine dropped slightly out while firing several times

4.Gun reassembly issue


So that's about everything I can think of. I think I have no option but to return it back again to Ruger.

Comments or suggestion?

Thanks

rimshaker

Hmm strange the SR22 would have different spring lengths. When in doubt use the shorter one.

Regarding slide rubbing, make sure your thumbs aren't touching or resting on the slide stop.

Fully inserting mags takes a bit more force if you're using the larger plastic grip.

AquaHull

Why would the larger grip affect the mag seating?

AquaHull

You mean the bad text on the allen screw size, the wrong directions for sight adjustment, and the rotate the spring onto the rod that doesn't work?

rimshaker

Probably tiny dimensional differences in the lower part of the molding. Just something several other users have noticed as well. Takes more effort to hear the mag "click" into place with the large hand grip attached.