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My New American went back to Ruger

This is a discussion on My New American went back to Ruger within the Ruger Pistols forums, part of the Pistol & Revolver Forum category; You definitely should have sent it back. You bought a new gun that should not have had issues. I have the RAP 9mm and put ...


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Old March 1st, 2016, 03:01 PM   #16
 
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You definitely should have sent it back. You bought a new gun that should not have had issues. I have the RAP 9mm and put about 75 rounds thru it so far with no issues. Good luck, I'm sure Ruger will get it straight.



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Old March 2nd, 2016, 05:33 AM   #17
 
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seems way too early... hope they get you running
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Old March 2nd, 2016, 05:36 AM   #18
 
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Quote:
Originally Posted by kjphilippona View Post
Sorry to here you had issues with your new gun. I was looking to buy another .45, guess I will hold off on buying a Ruger American!
Why would you pass on a gun based on one persons experience and without knowing the outcome?
Imagine the boring lives we would live if we based our decisions off one persons comment on the innerwebz

I will be 1st in line to buy a RAP when (if) it comes out in 40S&W
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Old March 3rd, 2016, 05:43 AM   #19
 
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My RAP 9mm has been good so far - several hundred rounds. I had one failure to eject, but I'm pretty sure it was ammo related. That round felt a little weak. Other than that, perfect, and a good shooter with good ergonomics.

I think you did the right thing sending it back. Let them try to find the cause.

One question: did you look carefully at the extractor? You say you shot some steel cased ammo, and I'm wondering if the extractor hook may have been harmed. Just a thought. It could explain all the issues you describe.
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Old March 4th, 2016, 12:02 PM   #20
 
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Just an update. My American is on it's way home from Arizona. Can't wait to get the gun back and shoot it. They fixed the gun in a day and sent it out yesterday. Boy that's fast service.
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Old March 7th, 2016, 11:59 AM   #21
 
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Well I got my pistol back today from the mother ship. Paperwork states they changed the extractor, cleaned the pistol and fired 50 rounds of Black Hill 124 grain ball without issue. Now I have to get to the range and check it out. I 'm going to re-clean the gun a bit, they stated it was not lubricated. We shall see, I'm glad it's home I do like this handgun.
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Old March 7th, 2016, 12:13 PM   #22
 
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Hope all goes well. Keep us posted.
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Old March 11th, 2016, 01:01 PM   #23
 
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The verdict is in. I shot 300 rounds of 115 & 124 grain ammo, plus 50 rounds of steel cased. Ruger changed the extractor and sent it back to me. Was it worth sending back, you bet it was. I shot the 300 flawless rounds without so much as a bobble. The gun is broken in nicely and accuracy was awesome at all distances out to 25 yards. This gun cuts one hole groups at 7 yards without a problem. No issues with my knuckle either. Thanks Ruger!
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Old March 11th, 2016, 02:54 PM   #24
 
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Glad to hear they got it functioning properly. Rugers customer service is 2nd to none in my opinion. I'm still loving mine. Trying to decide what OWB holster to get to let it ride in.
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Old March 11th, 2016, 04:44 PM   #25
 
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Quote:
Originally Posted by FNS 40 View Post
Why would you pass on a gun based on one persons experience and without knowing the outcome?
Imagine the boring lives we would live if we based our decisions off one persons comment on the innerwebz

I will be 1st in line to buy a RAP when (if) it comes out in 40S&W
Because I can, if I go to a restaurant and get bad service, I will never return. I will stick with the SR line, my SR40 and SR40c have been flawless
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Old March 11th, 2016, 04:47 PM   #26
 
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Quote:
Originally Posted by cocojo View Post
The verdict is in. I shot 300 rounds of 115 & 124 grain ammo, plus 50 rounds of steel cased. Ruger changed the extractor and sent it back to me. Was it worth sending back, you bet it was. I shot the 300 flawless rounds without so much as a bobble. The gun is broken in nicely and accuracy was awesome at all distances out to 25 yards. This gun cuts one hole groups at 7 yards without a problem. No issues with my knuckle either. Thanks Ruger!
Fantastic news, keep them going down range
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Old March 11th, 2016, 05:22 PM   #27
 
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Originally Posted by G36shooter View Post
This is not good to hear. My RAP .45 has been flawless. Keep us posted.
Same here!
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Old March 11th, 2016, 05:24 PM   #28
 
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Quote:
Originally Posted by cocojo View Post
The verdict is in. I shot 300 rounds of 115 & 124 grain ammo, plus 50 rounds of steel cased. Ruger changed the extractor and sent it back to me. Was it worth sending back, you bet it was. I shot the 300 flawless rounds without so much as a bobble. The gun is broken in nicely and accuracy was awesome at all distances out to 25 yards. This gun cuts one hole groups at 7 yards without a problem. No issues with my knuckle either. Thanks Ruger!
I love happy endings...
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Old March 11th, 2016, 05:59 PM   #29
 
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Some on this site questioned limp wristing or break in period or i should have waited sending my gun back. Why? Gun parts can be made out of spec and its evident by this issue. Not sending the gun back is like waiting when a doctor tells you , you need an operation now but you say no im going to wait and see if it fixes itself. If anyone has a constant problem with their pistol and you know its not you, send it back and have them fix it. It fixed this gun 100 percent. I am so glad I sent this gun in rather than waiting, wasting ammo or being frustrated. As I stated above I really like this pistol and even more now that it's accuracy has settled in and it functions without issue.

Last edited by cocojo; March 11th, 2016 at 06:39 PM.
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Old March 12th, 2016, 03:20 AM   #30
 
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I agree with you, you purchase a firearm too work! I have only purchased two gun's that have had problems, even thou they were eventually replaced, I would not purchase from those manufacture's again.
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