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SR9c - trip to the mother ship

This is a discussion on SR9c - trip to the mother ship within the Ruger Pistols forums, part of the Pistol & Revolver Forum category; I really like my SR9c, the feel, the look, the size, the accuracy. I have multiple holsters, magazines and so on for it, and really ...


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Old May 21st, 2015, 07:02 AM   #1
 
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SR9c - 2nd trip to the mother ship

I really like my SR9c, the feel, the look, the size, the accuracy. I have multiple holsters, magazines and so on for it, and really like it. It has been my weekend carry piece since I got my CPL (have to use a deep-concealable 380 during the week). I've had it about 2 years now, and probably have 2000+ rounds through it of all kinds.

But.... I have a crisis of confidence in it. It has always had occasional light primer strikes, different ammo, different intervals, even though I clean it after each range trip and am careful not to over-lube anything. At an IDPA training event I was plagued suddenly with light strikes every 20-30 rounds.

Most recently I took a tactical handgun class, and by the end of the class (300 rounds or so), I couldn't even fire 5 rounds in a row for the speed check! I almost threw it down the range in frustration. Back at home, it got cleaned well. Then, back to the range with those "dud" rounds all in one mag, and fired all of them perfectly. Can this thing get so dirty in just a few hundred rounds that it won't fire (Magtech and Pierce ammo)?! That's ridiculous if so.

To add further fear, just now it started not resetting the trigger while running through a magazine. About every 10-15 rounds or so, it fires, cycles in the new round cleanly, but the trigger doesn't reset. Imagine that in a conflict situation!

I was so frustrated and disappointed that I started looking at *gasp* a Glock 19 or Glock 26. They are legendary for never having such issues, but I like my Ruger and its features (such as a manual safety, which I really like in my EDC). I don't want to buy a bunch of new holsters and magazines, either.

So, called Ruger's customer service to ask what I might look at or clean better to help with this. They said, "Let's just have it back at the shop and have one of our techs look it over to make sure it's working right.". They emailed a prepaid FedEx label. Wonderful! I like their approach.

So it's gone back to the mother ship for some TLC, and I hope it comes back as the reliable weapon I've always expected it to be.




Last edited by RugerRunner; June 14th, 2015 at 05:47 PM.
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Old May 21st, 2015, 07:11 AM   #2
 
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Despite a good cleaning, you never mention if you've ever cleaned the striker channel. Certainly not something that needs to be done every "routine" cleaning, but certainly something that needs to be done around the 2000+ mark. Despite the utmost of cleaning care, lube, cleaner, etc. is inevitably going to seep into the channel. Added fouling and one gets a pretty pasty mess. That may be the cause of your light strikes.

Now, regarding your trigger reset issue - that has just started happening to me. Never a problem before, but now is happening too often - often on the last round [and not a mag issue]. I'd be interested in hearing what Ruger CS deems to be the cause of that. Please report back.
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Old May 21st, 2015, 07:36 AM   #3
 
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There's not many companies that will send out a Pre-Paid Shipping label on a 2y/o firearm. That in itself is kinda nice. They'll get things working right.

Don't expect to get an answer on what the cause was though. Repair tickets are rather ambiguous and the boxes describing what all they did can be confusing.
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Old May 21st, 2015, 07:52 AM   #4
 
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Quote:
Originally Posted by sailmotion View Post
Despite a good cleaning, you never mention if you've ever cleaned the striker channel. Certainly not something that needs to be done every "routine" cleaning, but certainly something that needs to be done around the 2000+ mark. Despite the utmost of cleaning care, lube, cleaner, etc. is inevitably going to seep into the channel. Added fouling and one gets a pretty pasty mess. That may be the cause of your light strikes.

Now, regarding your trigger reset issue - that has just started happening to me. Never a problem before, but now is happening too often - often on the last round [and not a mag issue]. I'd be interested in hearing what Ruger CS deems to be the cause of that. Please report back.

Thanks for the thoughts! My post was already a little long, so didn't go into a lot of details. But, yes, I have cleaned the striker channel. Last time I did it it looks like I may have left a bit too oily, but not drastic. After the debacle during the tactical class, I wiped it down well. There was some oil on the striker and in the channel, but certainly not a binding-pasty mess. It was just visible glistening with oil, and the oil was kind of dirty. I just can't see how that little bit of oil would cause such an issue. But I swabbed it out dry with a q-tip, blew it out with canned air, and then just wiped a really light film of oil on the striker. That's when I re-fired those "bad" rounds just fine. But, will it bugger up again in 300 rounds? I don't know, and I don't want to fire $60+ worth of ammunition to find out. That's why I'm happy to have Ruger take a look, as that doesn't seem like acceptable behavior from such a quality weapon.

The trigger reset tab is a surprisingly flimsy looking little thing on the back of the trigger. You can see it with the slide off. The little thing just has to clear a ramp feature to drop into its blocking position to hold the trigger forward on reset. It looks so flimsy I'm surprised it works as well as it does, but it's apparently good enough. Maybe something got worn, or fouled, or something in there.
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Old May 22nd, 2015, 02:10 PM   #5
 
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I had a trigger reset problem on my SR9 last weekend at the range.....just passed 3k rounds. I'll be interested in hearing how Ruger resolves your problem.
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Old May 22nd, 2015, 03:30 PM   #6
 
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I'm sure Ruger will take care of it and get it back to you asap.
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Old May 22nd, 2015, 04:21 PM   #7
 
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In the past others have had issues with the trigger resetting. It can happen if the area between the trigger bar and the frame gets really dirty. I soak a coffee filter in Hoppes #9 and slide it between the frame and the trigger bar.

I don't clean that area everytime...probably once every several hundred rounds.

If the trigger isn't fully forward when reassembling the slide, the tight clearance between the slide and trigger bar tab can cause the whole assembly to get bent and that can affect the trigger reset. (I believe that info is found in Galloway's video)

About every 600-700 rounds I remove the striker and clean the channel and the striker. I run the striker almost dry. I've only had two light striker in more 4500 rounds thru my SR9c (just surpassed 4500 rounds today at the range.) there was an article by one gun magazine reviever (Dick Metcalf?). In a relatively short period of time he fired about 5000 rounds thru a SR9 series pistol. Per his log, he had to clean the striker about every 1200 rounds.
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Old May 22nd, 2015, 04:23 PM   #8
 
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I'm about to buy a 9c, so I'll be interested in what the problem was, if they tell you.
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Old June 1st, 2015, 03:36 PM   #9
 
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Well, good news is that the pistol is back, one week and a day after sending it (including a holiday day). Impressive response time, including free shipping!

The paperwork says they replaced the:
1) Slide Stop Assembly
2) Trigger Assembly
3) Trigger Bar Lift Spring
4) Trigger Bar Reset

While that should address the lack of trigger reset, I don't see how any of that has anything to do with the light strikes I was having. However, I'll give them the benefit of the doubt to begin with. But, one light strike, one, and I'm trading this thing in for something else!

I'll update after I get a decent range trip with a few hundred rounds to see how it goes.
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Old June 2nd, 2015, 06:04 PM   #10
 
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Update - ran 100 rounds of Speer Lawman (CCI primers) through it tonight, with flawless performance. Not one FTF. So, early results are encouraging.

I'm going to use it tomorrow night at our range's "pistol league", so we'll see how it runs with some more rounds.
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Old June 4th, 2015, 10:16 AM   #11
 
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Grrr.....

Today at the range, at 237 rounds since returned from Ruger, the trigger AGAIN failed to reset! No light strikes, for what it's worth. I purposely didn't clean it, since I wanted to see if it would go at least 350 rounds (like I will fire in a class) without a malfunction. Nope...

When manually cycling the slide on this pistol, historically the reset has happened with almost any pullback of the slide, certainly 1/4" or so. Now that it failed to reset, maybe due to the accumulated residues, it will sometimes reset that quickly and other times I need to pull it back almost fully to get it to "catch" the reset.

Whatever it is in there that interlocks, moves, clears, or whatever to reset the trigger seems to be balky. I guess I'll call Ruger again, but I'm pretty certain that when it comes back again I'm trading it in on something else. This is extremely frustrating!!!

I'm not going to clean it. If Ruger will take another swing at it, I'll send it exactly as it is right now so they can see the issue for themselves.

Any recommendations for another pistol, something similar to the SR9c, that's known to be reliable? I don't really care for Glocks, as their sights are hard for me to use well.
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Old June 4th, 2015, 11:23 AM   #12
 
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Quote:
Originally Posted by RugerRunner View Post
Grrr.....

***
Any recommendations for another pistol, something similar to the SR9c, that's known to be reliable? I don't really care for Glocks, as their sights are hard for me to use well.
Right now, I am alternating between my SR9c and Sig P320 as my EDC. What I am loving about the P320 is I have a competition and bullseye gun when I use the Full size kit and a carry gun when I use the "carry" conversion. And reliability? Well, it's a Sig.
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Old June 4th, 2015, 11:26 AM   #13
 
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You could also look at the newer HK models - VP9 and P30sk. Try lurking at some of the other forums (HK, Sig, S&W, etc.) to get a better feel for reliability and performance.
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Old June 4th, 2015, 12:18 PM   #14
 
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So I talked to Ruger this afternoon, and they're apologetic of course. They said a second return gets a lot higher level of scrutiny, like supervisors or whatever. They certainly don't shoot 200+ rounds through a repaired weapon to verify functionality, and I understand that of course. But maybe someone will look deeper into this one's innards.

They asked me to send back both magazines, since I couldn't remember which one was in when it got stuck. But it will readily do it by manually cycling the slide, so I don't really see how the magazine matters. If it's empty, all it does is hold up the magazine interlock; I see no other interaction with the trigger release system.
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Old June 14th, 2015, 03:53 PM   #15
 
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Alrighty then, it's back again. I'll be firing (hopefully) 250+ rounds through it this week to see how it does.

The paperwork says they "repaired" the barrel, and replaced the trigger bar. Looking closely, it is still the same barrel, though I think they may have done a tiny bit of machining on the outside surfaces of the two little tabs on top (that straddle the "loaded" indicator"). Maybe those tabs were slightly tight in the slide? I don't know, there was no explanation.

After the last trip, the trigger bar is probably the only thing left in the trigger group that wasn't replaced!

I'm still mad at it, but replacing it will cost me several hundred dollars no matter what I do. (Dealer offered me all of $125 as a trade in!). I like the XDm9 compact, but they're over $600.

So, I dunno. I'm going to give it another chance after all (like 250+ chances!).

In case anyone's interested, here's a YouTube video I found about this exact same issue:

Last edited by RugerRunner; June 14th, 2015 at 05:49 PM. Reason: Added link
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