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This is a discussion on Ruger Customer service 5* within the Ruger 10/22 Rimfire forums, part of the Rifle & Shotgun Forum category; I just called Ruger Customer Service about getting a replacement end plate for a 10-22 ten round Mag that developed two cracks in the end ...


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Old February 17th, 2017, 11:14 AM   #1
 
Join Date: May 2016
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Ruger Customer service 5*

I just called Ruger Customer Service about getting a replacement end plate for a 10-22 ten round Mag that developed two cracks in the end plate that holds the nut. I was told that it was not available separately but she would send me a replacement Mag for free!!!!
That was not what I was expecting at all. They needed the serial number which I provided was the requirement. I then asked if she could tell me the manufacture date and using the serial number she determined it was from 1965. Wow replacing a Mag for free for a rifle that old is an amazing thing for Ruger to do.
They will have my business the next time I am in the market for a firearm.
THANK YOU VERY MUCH RUGER!!!!



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Old February 17th, 2017, 11:40 AM   #2
 
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bwinters is a name known to allbwinters is a name known to allbwinters is a name known to allbwinters is a name known to allbwinters is a name known to allbwinters is a name known to all
I have had wonderful service fro them and so have many people I know. Many have posted to this forum also saying so.
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Old February 17th, 2017, 11:43 AM   #3
 
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luvmysr9 will become famous soon enoughluvmysr9 will become famous soon enough
+1. Ruger has some of the best customer service in the business.
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