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Broken KLCR

3K views 22 replies 13 participants last post by  Rxdoc 
#1 ·
Today I took my 1 month old KLCR 357 to the range for the third time, with a third different brand of ammo. It had the same result as the previous 2 times, the cylinder jams and will not turn. I checked the ammo for high primers and no projectiles sticking out the front, as soon as it gets hot it binds. It will be on its way back to Ruger tomorrow.

This is annoying because I also bought a Ruger SR9c and it is in Arizona for the 4th week. I have $1000.00 tied up into 2 Ruger firearms that do not work.
 
#5 ·
Similar issue on LCR22

Sorry to hear about your .357 locking up. I have a new LCR22 back to the factory that locked up on the 5th round -- and several after that.

The only good news is that everyone says Ruger does a good job of fixing them when they get sent back . . .
 
#6 ·
Well just to add to my previous post that my KLCR is broken, cylinder binds on barrel when it gets hot, after 4 rounds. This revolver is 1 month old and my SCR9c has been in Arizona for the 5th week, it is also 1 month old. To add insult to injury my tag to ship back the KLCR was not sent out last night like it was supposed to be, Ruger claims they lost the information!!!

I am going out this morning and buy a Taurus or a Smith, maybe they can get it right.
 
#10 ·
Wow, really? I'm fairly new to Ruger firearms and both of mine work well. But I'm seeing on this forum more and more reports of QC issues coming from Ruger. When you buy something new, it should work. Unfortunately, his didn't. I'd give Ruger some slack on one gun, but two!? No way. If I were the OP here, I'd wait until those guns came back to me and I'd sell them and buy something else.

I bought a Honda Civic in 2002. Honda's run forever, right? Wrong. In the first 3 years I had the car, it was in the shop 7 times. I traded it in 2006 for a car that now has over 100,000 miles on it and I've only had to replace a clutch because the slave cylinder failed. Was I impatient with Honda? Heck no. That car was crap and I'll never own a Honda or any variation of their brand again. Period.

If my 22/45 and 10/22 both failed at the same time right out of the box, I'd get 'em fixed and then sell them.

If Ruger's solution to keeping up with high demand is to just crank out thousands of guns per hour with no quality control, then I don't want to have anything to do with them and I can't blame the OP for looking elsewhere for his firearm wants.

Impatient? Hardly. Concerned customer? Definitely.
 
#8 ·
I don't quite know what you mean by "typical mentality of someone who is impatient,". I purchased both guns on about 2/10/2012, cost me about $1000.00, I think i have the right to at least expect them to work. My past experience with weapons was 4 and a half years in the Marine Corps, and over 20 years of law enforcement on the other side of the LI Sound. I carried a Colt Diamond Back 4'' 38, then a Colt Trooper Mark 4'' 357, and a Smith and Wesson model 59, and they always worked, I would expect a Ruger to work also. If this is impatient to you I am sorry. Not trying to flame you, just giving you my side. Ruger may do a great job of fixing firearms, but maybe they should do a little better job of manufacturing and quality control.
 
#15 ·
Absolutely, I expect something I just spent money on to work as well, but my years in sales has taught me that that is not always the case and most times if not all the time the companies take care of you. The only reason I said you sounded impatient is because after 2 guns your looking to a completely different brand. I get that one has been gone for 4 weeks, it sucks but have you been calling to check on it? When I sent one in after the first week I called, they didn't have much info so I called 3 days later and again not much info, called again a day later and someone went to physically check while I was on hold with them.

I say you bug them till you get your answers, ask for a manager or supervisor when you call.
 
#9 ·
Maybe their million gun goal this year is overwhelming their QC. That might explain things. Trying to do too much too fast.

Guess I'll wait til next year to seriously think about an LC9. Perhaps another Kahr is in order instead.
 
#12 ·
In response to everyone's posts, I think everyone is pretty correct, Ruger is trying to turn out a lot of firearms for a reasonable cost, in a big demand market right now for ccw and larger weapons. I have read the forums of other makers and they all seem to have a QC problem, mostly because of demand, and all want to have the latest and greatest out there. No one wants to be left behind!! Considering that Ruger pays shipping 2 ways is a big plus, and the posts of the older guys [on the forum] that they do a decent job of fixing I will wait and see. Thanks for all of the posts. Tom
 
#13 ·
The only thing I would add, I have had my LCR just under a year and it is an incredible tool. If you could wait until it is repaired or replaced, you should be just as impressed. Hang in there!
 
#16 ·
If the OP has two Rugers that both fail, I can understand his desire to throw in the towel. I have roughly a dozen or more Rugers that work fine so if I get one that has a problem, I can be tolerant, but if I had started out with two, at the same time whether just by pure luck or whatever, I wouldn't be about to own a dozen of them. I probably wouldn't own any brand with that kind of failure rate if I had experienced it. They didn't raise fools in my family and that kind of result right out of the gate, would turn me off too.

I am sorry the OP had such problems and I can't help but mention that I wait a long time before I buy any "new" designs from any company. I have seen too many problems with new designs. I still consider these designs to have "teething pains".
 
#17 ·
Sure glad I don't have that problem, looked at those cheap plastic LCR's and they didn't look like they would last long enough to shoot a box of shells to me, I went with a SP101 it will out last me, can't run fast enough to sell me no plastic gun, think they must be disposable, shot once and toss.
 
#18 ·
You are funny! By the way, you did not mention whether or not you have ever shot one. I have run into many people that share your baseless opinion at the gun range. I let them shoot mine. 38s and 357s. They are very surprised at the complete performance of this high quality product.
 
#22 ·
I have a few Rugers. I have never had a problem.

But if I bought two guns designed for self defense/ccw and they BOTH failed, I would not have much trust to carry them.

If I had bought a .22 and was using it for the range, I would have more patience.

That being said, I shot the LCR. Wasn't bad... Wasn't great. I'll stick with my SP101.

LCR might be a Jeep... but my SP101 is a tank.
 
#23 ·
OP. Did you check the Owner's Manual and read the section where Ruger advises to "shoot 3-4, and check the 4-5 cartridge" for separation? My KLCR locked up with the Corbon DPX 125gr. .357mag ammo. I notified Corbon and was told that locking up with some ammo in lightweight revolvers is very common, and all the ammo manufacturers were working to exact the "crimp" to resolve that problem. Anyway, I found Speer GD has not failed me, nor the Federal, Remington .357 mag loads in 125grs. I currently carry either the Speer GD .357 or Winchester 110gr. .357 mag loads ( softer recoil ), or Corbon DPX, Hornaday, Winchester DPX in .38spl+P, depending on availability. Check it out before sending the KLCR back if you haven't already. Good luck.
 
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