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How do you ship a gun back to Ruger

This is a discussion on How do you ship a gun back to Ruger within the Gunsmithing forums, part of the Firearm Forum category; I recently purchased an LC9 and it seems to be working fine, but I noticed that some people are having a problem with there’s and ...


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Old January 2nd, 2012, 03:48 AM   #1
 
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Question How do you ship a gun back to Ruger

I recently purchased an LC9 and it seems to be working fine, but I noticed that some people are having a problem with there’s and have to send it back to Ruger. My question is “How do you go about sending a gun back to Ruger”. Do you have to go through a FF dealer to ship it and if so who pays for the shipping? Then there’s the question of who does Ruger send it back to you or a FF dealer.



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Old January 2nd, 2012, 05:03 AM   #2
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Pea,You must contact Ruger first to get an RA# then you can pick your favorite shipper (UPS / FedEx) ship it overnight and your good.If the problem with the gun is something that Ruger has to fix then they may send you a shipping label,otherwise you have to pay the shipping cost. They will ship the piece back to you.When sending a firearm back to the Manufacturer no FFL required.That is unless your state has other ideas...
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Old January 2nd, 2012, 05:39 AM   #3
 
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In Nj you cannot ship a firearm from a ups store the franchised local ones. You have to go to a ups facility to bring it in or you have to have a ffl ship it. This is due to the state requirement that anyone handling a firearm has to have a NJ license. The ups company itself is exempt, but not the employees or owner of a ups store.
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Old January 2nd, 2012, 05:41 AM   #4
 
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In a box (LOL)
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Old January 2nd, 2012, 05:41 AM   #5
 
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When Ruger sends you a shipping label they can also arrange with UPS or FedEx to pick your gun from your home. This is very convenient since you can only ship firearms from certain locations, not any drop-off place will take them.

In the letter you'll send with the package, ask them to inform you when they ship it back so you can track it and arrange for somebody to be home to receive it.

And one important thing, never mark your package with anything indicating that there is a firearm inside.
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Old January 2nd, 2012, 05:58 AM   #6
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Originally Posted by 2nd sol View Post
in a box (lol)
rofl
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Old January 2nd, 2012, 06:07 AM   #7
 
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Thanks so much for all the information its nice to be able to ask a question, and be able to get a quick answer from so many. The Ruger Forum is really a great place I’m glade I found it. I live in Washington State so I’ll find out who I can ship with and how. Thanks again for all the info.
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Old January 2nd, 2012, 06:41 AM   #8
 
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This link may give you some more info, although it is a lot of "legalease".

GunBroker.com - Help Center

If you google " shipping firearms" you'll get a lot of other links specific to UPS and FedEx.

One thing I just remembered: when dropping off the package at a shipping center you are required to tell the clerk that there is a firearm inside. Just do not have any markings to that effect on the box (if you decide to follow the advice from this forum and ship it in a box. ).
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Old January 2nd, 2012, 06:44 AM   #9
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One last thing too since I didn't see it mentioned, but in most cases you need to ship the firearm in the original Ruger case the gun came in.
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Old January 2nd, 2012, 07:44 AM   #10
 
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If its on their dime, send it back overnight.

If its on YOUR dime, save $50 and send it "Precision Machine Parts" 2-3 FedEx and be done with it. Two gun manufactures recommended it when I had some work done on a 1911 and my 9mm. No problems.

Only USPS have a major issue with sending firearms without declaration and theoretically could get you in criminal trouble.
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Old January 2nd, 2012, 07:56 AM   #11
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Quote:
Originally Posted by Spring View Post
Only USPS have a major issue with sending firearms without declaration and theoretically could get you in criminal trouble.
If the firearm is a handgun then you need an FFL to send USPS otherwise it is illegal. From USPS web site:

Quote:
11.1.3 Authorized Persons
Quote:
Subject to 11.1.4, handguns may be mailed by a licensed manufacturer of firearms, a licensed dealer of firearms, or an authorized agent of the federal government or the government of a state, territory, or district, only when addressed to a person in one of the following categories for use in the person's official duties:
a. Officers of the Army, Coast Guard, Air Force, Navy, Marine Corps, or Organized Reserve Corps.
b. Officers of the National Guard or militia of a state, territory, or district.
c. Officers of the United States or of a state, territory, or district, whose official duty is to serve warrants of arrest or commitment.
d. USPS employees authorized by the Chief Postal Inspector.
e. Officers and employees of enforcement agencies of the United States.
f. Watchmen engaged in guarding the property of the United States, a state, territory, or district.
g. Purchasing agent or other designated member of agencies employing officers and employees included in 11.1.3c. through 11.1.3e.


Keep it simple and use UPS or Fed Ex.
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Old January 2nd, 2012, 10:35 AM   #12
 
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Quote:
If the firearm is a handgun then you need an FFL to send USPS otherwise it is illegal. From USPS web site:
I think you agreeing with me? My point was to ship it using Fed ex to avoid criminal prosecution when you label it "Machine Parts"
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Old January 2nd, 2012, 10:39 AM   #13
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Yup, just more detail. The old beancounter in me.
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Old January 2nd, 2012, 11:35 AM   #14
 
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my experience with Ruger has been outstanding. Despite their lack of a stated warranty service of your firearm, their c.s. is second to none. I had a problem with my mk3 2245 and after a short email exchange along with photos of the problem, i printed a next day air ups label provided by ruger at no charge to me. fast fwd to yesterday, i received an email from ruger stating they will replaced my pistol entirely with a new one. I just had to sign a document of the agreement and should expect my firearm back at a FFL dealer within 7-10 days. Since the firearm has a new/different serial number, ruger can't ship the firearm to me directly and required a FFL. Ruger also stated to me if the FFL inquired any fees that they would reimburse me the sum total out of pocket.
Ruger rocks! Right up there with S&W.
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Old January 20th, 2012, 11:41 AM   #15
 
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I've never used the USPS to ship even gun parts. I always use UPS! I also take brown wrapping paper and cover the box completely. This way no-one knows what is in the box unless they either open it or X-ray it. It helps keep people who are looking for a chance to rip guns off through the mail from getting their hands on them because they don't know what is in the box.
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